We ship worldwide from Toronto, Canada.
All orders are shipped in 1 to 5 days from receipt of payment. We ship all orders with the most economical option via Fedex or Canadapost (which transfers to your federal postal service e.g. USPS). Additional import taxes, customs duties, and fees may apply to orders placed for shipment outside of the Canada. All charges for customs clearance are the responsibility of the recipient.
We do our best to package each item so that it will arrive to you safely. If your order arrives damaged, don't hesitate to contact us at firstname.lastname@example.org
If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund minus any shipping charges. Returns must be delivered to us within 15 days of the date you received the product(s). We cannot accept returns made more than 60 days after the original order date. Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.
To request a return, email us at email@example.com to request a return authorization. Please include the order number and item(s) you wish to return.
Please note that all sale products are final sale.